Help Center
Knowledge Base
Everything you need to get the most out of Tcom. Browse guides, tutorials, and best practices.
Getting Started
Set up your account, connect your domain, and send your first campaign.
- Creating your Tcom account
- Verifying your domain
- Importing contacts
- Sending your first email
- Understanding your dashboard
Campaign Builder
Build beautiful emails with our drag-and-drop editor and responsive templates.
- Using the drag & drop editor
- Working with templates
- Personalisation tags
- A/B testing campaigns
- Scheduling sends
Contact Management
Organise, segment, and manage your subscriber lists for targeted campaigns.
- Creating contact lists
- Segmentation strategies
- Importing & exporting
- Managing unsubscribes
- Custom fields & tags
Private Email
Set up professional email addresses on your own domain.
- Setting up your private email
- DNS configuration
- Managing aliases
- Forwarding rules
- Storage & quotas
Deliverability
Maximise inbox placement with authentication, reputation, and best practices.
- SPF, DKIM & DMARC setup
- IP warm-up guide
- Spam score checker
- Bounce handling
- Sender reputation
Analytics & Reports
Track opens, clicks, bounces, and ROI with real-time dashboards.
- Reading your dashboard
- Campaign analytics
- Click & open tracking
- Exporting reports
- Conversion tracking
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