Knowledge Base

Set up your account, connect your domain, and send your first campaign.

• Creating your Tcom account
• Verifying your domain
• Importing contacts
• Sending your first email
• Understanding your dashboard

Build beautiful emails with our drag-and-drop editor and responsive templates.

• Using the drag & drop editor
• Working with templates
• Personalisation tags
• A/B testing campaigns
• Scheduling sends

Organise, segment, and manage your subscriber lists for targeted campaigns.

• Creating contact lists
• Segmentation strategies
• Importing & exporting
• Managing unsubscribes
• Custom fields & tags

Set up professional email addresses on your own domain.

• Setting up your private email
• DNS configuration
• Managing aliases
• Forwarding rules
• Storage & quotas

Maximise inbox placement with authentication, reputation, and best practices.

• SPF, DKIM & DMARC setup
• IP warm-up guide
• Spam score checker
• Bounce handling
• Sender reputation

Track opens, clicks, bounces, and ROI with real-time dashboards.

• Reading your dashboard
• Campaign analytics
• Click & open tracking
• Exporting reports
• Conversion tracking