Legal Notice

1. Site publisher and operator

The Site is published and operated by Tcom Mail (“Tcom”, “we”, “us” or “our”), the provider of the email, SMS, messaging, private email hosting and related marketing services offered through the Site.

• Service name: Tcom Mail
• Primary domains: tcom.app, africomail.com, mailo
• General and support contact: [email protected]
• Partnerships and media: [email protected]
• Developer and technical: [email protected]
• Support hours: Monday to Friday, 9:00–17:00 (GMT+1)

For any formal or legal correspondence, please use [email protected] and mark your message clearly as a legal notice so it can be routed appropriately.

2. Publication responsibility

The person responsible for publication is the management of Tcom Mail. The editorial and technical teams maintain the content of the Site. If you find content that you believe is inaccurate, outdated or infringing, please contact us at [email protected] so we can review it.

3. Hosting

The Site and the Services are hosted on secure, professionally managed cloud infrastructure. Our hosting and underlying platform are provided by reputable third-party infrastructure providers operating data centres with industry-standard physical and network security controls. Specific hosting details can be provided on reasonable request to [email protected] where there is a legitimate legal basis for the request.

4. Intellectual property

Unless otherwise indicated, all content on the Site — including text, graphics, logos, icons, images, interface designs, software and the overall look and feel — is the property of Tcom Mail or its licensors and is protected by copyright, trademark and other intellectual-property laws.

• You may not reproduce, distribute, modify, publicly display or create derivative works from any part of the Site without our prior written permission.
• The Tcom Mail name, logos and brand elements are our trademarks and may not be used without authorisation.
• Content you submit or publish through the Services remains yours; you grant us a limited licence to host and process it solely to provide the Services, as described in our Terms of Service.

5. Content and liability

We take care to ensure that the information published on the Site is accurate and up to date, but we make no warranty that it is free of errors or omissions. Information on the Site is provided for general purposes and may be changed or updated at any time without notice.

We are not responsible for the content of any third-party websites linked from the Site. Such links are provided for convenience only and do not imply endorsement. Accessing third-party sites is at your own risk and subject to their own terms.

6. User-generated content and messages

Tcom Mail is a platform that enables users to send their own email, SMS and messaging content. We do not author or endorse the messages sent by users. Responsibility for the legality, accuracy and appropriateness of content sent through the Services rests with the account holder, as set out in our Acceptable Use Policy. We may remove content or suspend accounts that violate our policies or applicable law.

7. Personal data

Our handling of personal data is described in our Privacy Policy, which forms part of the terms applicable to the Site. Please review it to understand what data we collect, how we use it, and the rights available to you.

8. Applicable law

This Legal Notice and your use of the Site are governed by the laws applicable to Tcom Mail’s operations, without prejudice to any mandatory consumer-protection rights available to you in your country of residence. Any disputes relating to the Site will be handled in accordance with the governing-law and dispute-resolution provisions of our Terms of Service.

9. Contact

For any questions regarding this Legal Notice, please contact us at [email protected]. We aim to respond within our stated support hours, Monday to Friday, 9:00–17:00 (GMT+1).